{"id":3893,"date":"2026-10-26T15:39:40","date_gmt":"2026-10-26T14:39:40","guid":{"rendered":"https:\/\/tobytombs.com\/annuler-une-commande"},"modified":"2026-10-28T17:02:24","modified_gmt":"2026-10-28T16:02:24","slug":"annuler-une-commande","status":"publish","type":"page","link":"https:\/\/tobytombs.com\/fr\/annuler-une-commande","title":{"rendered":"Annuler une commande"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3893\" class=\"elementor elementor-3893 elementor-3845\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69f32bd e-con e-atomic-element e-flexbox-base e-default-div e-69f32bd-c674c78 \" data-id=\"69f32bd\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"69f32bd\" data-e-type=\"e-flexbox\" data-id=\"69f32bd\">\n    \t\t\t<h2 data-interaction-id=\"0731040\" class=\"e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"0731040\">Annuler une commande \u2013 Droit de r\u00e9tractation<\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-6ab188b e-flex e-con-boxed e-con e-parent\" data-id=\"6ab188b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ccf36d elementor-widget elementor-widget-text-editor\" data-id=\"2ccf36d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Exercer votre droit de r\u00e9tractation<\/p><p>Si vous avez achet\u00e9 un produit sur le site ezehay, vous disposez peut-\u00eatre du droit d\u2019annuler votre achat dans un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de vos articles, sans avoir \u00e0 justifier votre d\u00e9cision.<\/p><p>Pour exercer ce droit, veuillez remplir le formulaire ci-dessous. Vous n\u2019avez pas besoin d\u2019indiquer la raison de votre annulation. <\/p><p>Une fois votre demande envoy\u00e9e, nous vous adresserons un accus\u00e9 de r\u00e9ception par e-mail, accompagn\u00e9 des informations n\u00e9cessaires pour le retour de vos articles.<\/p><p>Pour plus d\u2019informations, veuillez consulter nos Conditions g\u00e9n\u00e9rales de vente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c76d28 e-con e-atomic-element e-flexbox-base e-default-div e-dec1e61 \" data-id=\"6c76d28\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6c76d28\" data-e-type=\"e-flexbox\" data-id=\"6c76d28\">\n    \t\t<div class=\"elementor-element elementor-element-e78c1f0 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"e78c1f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Formulaire de r\u00e9tractation\" aria-label=\"Formulaire de r\u00e9tractation\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3893\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"e78c1f0\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom complet\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdresse e-mail utilis\u00e9e pour la commande\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_ec30466 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ec30466\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNum\u00e9ro de commande\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_ec30466]\" id=\"form-field-field_ec30466\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Indiquez votre num\u00e9ro de commande, si vous le connaissez\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProduit(s) que vous souhaitez retourner\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Veuillez pr\u00e9ciser le ou les produits concern\u00e9s, ou l\u2019int\u00e9gralit\u00e9 de votre commande\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Confirmer la r\u00e9tractation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type='hidden' name='lang' value='fr' \/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Annuler une commande \u2013 Droit de r\u00e9tractation Exercer votre droit de r\u00e9tractation Si vous avez achet\u00e9 un produit sur le site ezehay, vous disposez peut-\u00eatre du droit d\u2019annuler votre achat dans un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de vos articles, sans avoir \u00e0 justifier votre d\u00e9cision. Pour exercer ce droit, veuillez [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3893","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tobytombs.com\/fr\/wp-json\/wp\/v2\/pages\/3893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tobytombs.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tobytombs.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tobytombs.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tobytombs.com\/fr\/wp-json\/wp\/v2\/comments?post=3893"}],"version-history":[{"count":3,"href":"https:\/\/tobytombs.com\/fr\/wp-json\/wp\/v2\/pages\/3893\/revisions"}],"predecessor-version":[{"id":4029,"href":"https:\/\/tobytombs.com\/fr\/wp-json\/wp\/v2\/pages\/3893\/revisions\/4029"}],"wp:attachment":[{"href":"https:\/\/tobytombs.com\/fr\/wp-json\/wp\/v2\/media?parent=3893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}